In 1998, a tiny Houston based company called Rackshack disrupted the co-location industry by offering cheap, fast servers at basement prices. While these servers were cheap, they came with no support.
The lack of support left many businesses struggling to manage their online operations. Instead of programming, blogging or coding, business owners were trying to fix server problems.
If you had some command line know-how, forums and IRC channels were great — but most new server owners just needed a quick fix from a Linux geek.
Our founder, Jeff Huckaby, is that Linux geek.
He set out to simplify server management. Jeff never wants server management to get in the way of implementing great business ideas. So he has set out to simplify the process. No contracts bundled solutions backed by integrity forms the foundation of rackAID’s approach to IT management.
Today, rackAID helps dozens of companies throughout the world manage their Linux servers.