Corporate

Service Policies

At rackAID we believe it's important to have policies in place that are clear and concise. We never want our clients left to wonder what is covered under their service contracts. Whether you are one of our monthly managment clients or a new case-based client, you will find all pertinent policies here.

Our monthly management SLA is available upon request.

Billing Policy

NDA

Privacy Policy

TOS

Follow-up Policy