Industry Solutions

Ecommerce

According to comScore, total US ecommerce spending rose 24% to $102 billion in 2006; $667 million of online purchases were made on December 13 alone. On the downside, ecommerce fraud grew 7% to $3 billion. rackAID delivers solutions to provide secure and scalable business environments that withstand malicious attacks and seasonal traffic spikes. High availability solutions and proactive server management are key components of a comprehensive ecommerce solution. Our staff can secure and maintain your IT assets while you focus on driving sales.

“With rackAID, we don't worry about servers, networks or hackers. We just focus on growing our online business. We are bike mechanics not server technicians, and we would like to keep it that way.” — Allan from Bikeman

For those new to ecommerce, rackAID offers turnkey deployment solutions. Our packages get you started quickly with complete server setup, SSL installation, payment gateway integration and PCI compliance scanning. In as little as three business days, we can have your server ready for your ecommerce operations.

Downtime is costly. Service interruptions not only impact immediate sales but they can have long lasting impact. You often lose not only the immediate business but longer term repeat business. Extended server outages and errors can negatively impact your search engine rankings. DNS failures can result in clients not being able to access your site for much longer than the outage itself. Negative DNS results are often cached for 15 to 60 minutes by operating systems, routers and ISPs. We can help with capacity planning to make sure your website keeps up with your growing transaction volume. With our monthly management service, we will proactively monitor your systems and automatically handle any problems as they arise. High availability solutions and multi-site installations are excellent ways to keep service interuptions from negatively impacting your bottom line.

If you're planning to deploy additional hardware, our server hardening service can save time and offer peace of mind. If you are upgrading to new equipment or moving to a different hosting facility, we can help ensure a seamless transition. We'll also make sure your data is completely removed from old systems before they are decommissioned.

Our services range from on-demand troubleshooting to 24/7 system administration and all are fully customizable. Talk to us; we can help!

Key Services