Industry Solutions

Hosting Providers

We've worked with every possible kind of online business and shared hosting is among the most demanding. Your challenges range from keeping up with the competition to meeting customers' high support expectations. Here are a few ways rackAID can help extend your resources, so that you may focus on building relationships with - and growing revenues from - your clients:

“rackAID manages our Ensim-based servers. Their outstanding and in-depth knowledge is impressive. They allow us to focus on customer service instead of servicing our servers.” Dean — HostedinCanada.com

Security is of paramount importance when a server is shared by multiple customers. In addition to server hardening, we offer periodic checkups for keeping your systems up to date. Through our experience with dozens of hosting providers in more than 20 countries, we've discovered that it truly pays to proactively monitor server security and immediately address any problems before they bring down your customers' sites. A single outage or security incident can often costs more than 3-6 months of managed support services. Properly maintained servers translate into fewer support issues, which means higher customer satisfaction and lower support loads.

A well-tuned server can accommodate more customer accounts, contributing directly to your bottom line. rackAID can help pinpoint any hardware and software bottlenecks, prevent unused services from consuming system resources and recommend high performance configurations that maximize your ROI. We can steer you to the proper control panel systems, database programs and turnkey billing systems to streamline your hosting operations.

We are experts in server migrations. From one datacenter to another, from one control panel to another, or from one server to another, rackAID can help you migrate your servers with minimal service interruption. Whether you host one site or thousands, we can create a support plan that meets your requirements.

And of course, we offer case-based, on-demand troubleshooting whenever you need it.

Key Services