Blog
How to Add a Remote MySQL Server to Plesk
Posted by Jeff H. on June 11, 2010
A quick video tutorial on how to add a remote MySQL database to the Plesk control panel. If you are needing extra capacity or better performance, offloading your database operations could be beneficial. In this short video, I walk you through the steps on adding a remote MySQL server to Plesk.
rackAID’s Jeff Huckaby to Speak at Hostingcon 2010
Posted by rackAID on June 08, 2010
Jeff Huckaby, rackAID's CEO and founder, will be speaking at HostingCon 2010, an annual hosting industry conference. Mr. Huckaby will give a presentation entitled "Stabilize, Optimize and Profit by Outsourcing Your IT Management" on Monday, July 19th at 10AM. This years conference is held in Austin, Texas.
Getting Worthless Technobabble from your Server Management Provider?
Posted by Jeff H. on June 03, 2010
You love to hate them. Who? The IT support technician who assumes you’re an idiot because you do not speak technobabble. Many small business owners struggle procuring IT services because too many services vendors speak the wrong language. To truly make IT easier for small business, you have to end the technobabble.
Offices will be Closed Memorial Day May 31st
Posted by rackAID on May 27, 2010
rackAID sales, billing and case-based support departments will be closed May 31st, 2010 in observance of memorial day.
10 Easy to Use Online Network Tools
Posted by Jeff H. on May 26, 2010
There are 1000’s out there, but here are 10 easy to use online network tools. In our support work, we find that network issues, especially DNS related items, account for the majority of tickets. Email is the most common problem reported by clients using our server management service, but localized network outages, slow sites and many other issues can be trace to network issues. Using the tools on these sites can help you better pinpoint network issues or provide details your service provider may be requesting.
How to Run a Traceroute with Pingplotter
Posted by Jeff H. on May 21, 2010
Server down? ISP down? How do you know? Your server manager wants a traceroute, but you don't know how to get one. Fortunately, you can learn how in this quick video on using PingPlotter.
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