Blog
Blog
Our Clients are not Linux Geeks
Posted by Jeff H. on December 01, 2009
Our new web site reflects something I realized a few months ago. I'm a Linux geek, the techs are geeks, but our clients are not. Some (perhaps most) of our clients are geek but of a different flavor. From web developers to marketing experts to e-commerce operators, we have a broad range of clients in more than a dozen countries. Recognizing that geeks have flavors has changed how we approach our business.
rackAID clients don’t have to worry about hosting
Posted by Jeff H. on May 20, 2009
Managed services client survey shows positive results.
Services and Tools We Use
Posted by Jeff H. on May 06, 2009
I just thought I would share some of the tools and services we use to run rackAID. As most of our readers and clients are involved in some aspect of the hosting industry, you may find some of these tools useful or even have better ones to recommend. We welcome your feedback on what you use for various business processes.
How to Remove Google or Firefox Site May Harm You Warning
Posted by Jeff H. on April 15, 2009
Google and Firefox both provide safe browsing features. These tools try to identify potentially harmful sites by working with groups like StopBadware. If you attempt to visit a site listed as harmful, Google and Firefox will display a warning message. In Google's search results, you will actually see something the "This site may harm your computer." Removing your site from the malware list, requires that you first fix your site security and then use Google's webmaster tools for a review of your listing.
TMP Directory Hardening Increasingly Ineffective
Posted by Jeff H. on April 10, 2009
Yesterday, I commented on how hardening host.conf file provides very little security. Today, I want to focus on another item often found on "server hardening" checklists: TMP directory hardening. While TMP directory hardening still has its place, I feel it has lost its effectiveness in today's threat landscape.
How to Remove Your IP from Earthlink’s Blacklist
Posted by Jeff H. on April 10, 2009
This is a second post in a series dealing with removing your IP from various email blacklists. In the first post, I covered how to remove your IP from Yahoo's blacklist. I recommend reading the first post as there is some details on there about how to proceed that are applicable to any blacklist removal process.
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