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rackAID Ends Ensim Support

Posted by Juli Z on January 04, 2011

As of Jan 1st, 2011, rackAID will no longer be providing support for Ensim powered servers. If you are currently using Ensim, we highly recommend you migrate to Parallels Plesk. Ensim is no longer well supported by Parallels or many managed services companies.

Offices Closed Dec 31st for New Years Holiday

Posted by rackAID on December 29, 2010

rackAID’s sales and case-based support offices will be closed Dec. 31st for the New Year holiday. Our sales and cased based support services will return on Jan. 3rd, 2011. If you have a managed server or subscription-based services, support will be provided in accordance with your SLA. We suspend taking new business during this period so our staff can get some much deserved time off.

How to Remove Your IP from Hotmail or MSN’s Blacklist

Posted by Jeff H. on December 08, 2010

If you cannot send emails to Hotmail or MSN, your server may have been blacklisted. Here are some tips to get removed from the MSN blacklist.

Email Going to Spam Folder?

Posted by Juli Z on December 01, 2010

To stay out of the spam folder, you should not look like a spammer. There are three broad criteria that ISP’s use to route your email: content, sender reputation, and DNS records. By reviewing these three areas and using good email practices, you can increase your email delivery rates.

7 Wordpress Tips for a Fast Secure Blog

Posted by Jeff H. on November 18, 2010

Keeping your Wordpress powered site running smoothly is easy if you follow a few simple steps. We have clients that run Wordpress powered sites ranging from personal blogs to sites that receive millions of page views a month. By supporting these clients, we have found a few tips to maintain site performance while reducing the likelihood of a security exploit.

11 Tips to Protect Yourself from Email Phishing

Posted by Jeff H. on October 19, 2010

Phishing continues to escalate and attackers are becoming more devious in their methods. Here are 11 tips to help protect yourself from falling victim to phishing and email fraud attempts.

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