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Phishers Targeting Webmasters using cPanel

Posted by Jeff H. on December 07, 2009

Scam artists have launched a massive email campaign targeting cPanel web administrators. Using phishing techniques, they are trying to trick webmasters into giving up access credentials.
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rackAID is now on Facebook and Twitter

Posted by Jeff H. on December 06, 2009

rackAID is now on Facebook and Twitter. We hope to hear from small business owners, server managers and of course our clients.
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Our Clients are not Linux Geeks

Posted by Jeff H. on December 01, 2009

Our new web site reflects something I realized a few months ago. I'm a Linux geek, the techs are geeks, but our clients are not. Some (perhaps most) of our clients are geek but of a different flavor. From web developers to marketing experts to e-commerce operators, we have a broad range of clients in more than a dozen countries. Recognizing that geeks have flavors has changed how we approach our business.
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rackAID clients don’t have to worry about hosting

Posted by Jeff H. on May 20, 2009

Managed services client survey shows positive results.
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Services and Tools We Use

Posted by Jeff H. on May 06, 2009

I just thought I would share some of the tools and services we use to run rackAID. As most of our readers and clients are involved in some aspect of the hosting industry, you may find some of these tools useful or even have better ones to recommend. We welcome your feedback on what you use for various business processes.
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How to Remove Google or Firefox Site May Harm You Warning

Posted by Jeff H. on April 15, 2009

Google and Firefox both provide safe browsing features. These tools try to identify potentially harmful sites by working with groups like StopBadware. If you attempt to visit a site listed as harmful, Google and Firefox will display a warning message. In Google's search results, you will actually see something the "This site may harm your computer." Removing your site from the malware list, requires that you first fix your site security and then use Google's webmaster tools for a review of your listing.
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