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Why Your Web Developers Should Not Manage Servers

Posted by Jeff H. on April 16, 2010

Ok, I am going to poke my neck out and likely get it chopped off by a PHP guru, but in my experience, web developers make terrible server managers. Leaving your server management tasks to your development team may be convenient but could cost you time and money in the long run.
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rackAID’s now has Certified Parallels Engineers for Plesk

Posted by rackAID on April 14, 2010

While at the Parallels 2010 Summit, rackAID technical director, Juli Zurovec, took the new Parallels Certification Exams. Today, the shiny "Parallels Certified Automation Engineer" certificate arrived in the mail.
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3 Ways to Keep Your Server Running Great

Posted by Jeff H. on April 08, 2010

Nobody likes server problems. Downtime, security incidents and server interruptions not only upset clients but consume time you likely do not have. There are three simple server management steps you can take to keep your servers running great.
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How to Quickly Fix OpenSSL issues in Plesk 9

Posted by Juli Z on April 07, 2010

This is an update on "how to fix OpenSSL issues in Plesk":http://www.rackaid.com/resources/how-to-fix-plesk-after-red-hat-openssl-updates/. Previously, Parallels had released patches for CentOS 4/5 and RHEL 4 only, but has now added a RHEL 5 patch.
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How to Fix Plesk after Red Hat OpenSSL Updates

Posted by Juli Z on April 01, 2010

The latest update for openssl, openssl-0.9.8e-12.el5_4.6, prevents Plesk from starting. This may not be evident until you try to restart Plesk, say after a Plesk update or server reboot. Plesk has a patch for this issue.
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3 Essential Server Management Tools for Your Dedicated Server

Posted by Jeff H. on March 26, 2010

Panic. Worry. Fear. Stress. Just a sampling of the emotions I see in when someone approaches rackAID with a crashed server. While server crashes are always problematic they do not have to be business killers. There are three simple tools you need to assure that a system administrator can help you recover your operations. If you don't have these tools, you may want to check into your telekinetic powers because without them, you will often be facing a full server restore with potentially significant data loss.
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The rackAID Small Business IT blog provides information for a wide range of internet focused IT needs - Web Hosting, Data Backups, Server Security, System Management, and Troubleshooting.

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