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Web Hosting and Rotisseries:  You Can’t Set it and Forget It

Posted by Jeff H. on February 16, 2010

Web servers are not Ronco rotisseries. If you believe the infomercials, Ronco’s Rotisseries’ are great. You just, “Set it and Forget It’. The convenience is great for the kitchen, but it does not translate to your hosting services. You (or someone you trust) must assure that your hosting operations constantly maintained, that warning signs don’t go unnoticed, that buzzers are heard. Otherwise, you may burn your business.

A Quick Way to Update Plesk’s Spamassassin Rules to Fix 2010 Issue

Posted by Jeff H. on February 08, 2010

Recently, I’ve been seeing more and more reports of users saying that good email are getting marked as spam. This issue is due to a bug in SpamAssassin that treats dates past 20xx as far future dates. Fortunately, you can easily update your spam assassin rules to fix this issue.

To be a Good Sysadmin Never Forget the Big Picture

Posted by Jeff H. on February 05, 2010

Today, we were to get started on a Plesk migration, but there's a problem. The new server lacks enough IPs to migrate the sites; this fact was unfortunately missed in my pre-migration screen. I don't want to delay migrating while we wait on the server provider to get us additional IP addresses, so what do we do?

Does Long Server Uptime Reveal Management Failure?

Posted by Jeff H. on February 04, 2010

While perusing some sysadmin blogs, I caught an older post by Sam Pointer regarding server uptimes that struck a chord with me. Too often I find people touting high server uptimes as evidence of success when it actually means you have failed as an IT manager.

7 Easy Steps to Improve Email Service on Plesk

Posted by Jeff H. on January 29, 2010

If you use Plesk, you can better protect your email service from spam, message overload and user password problems with a few simple tweaks.

How to Harden and Secure SSH for Improved Security

Posted by Jeff H. on January 29, 2010

With the sudden rise in SSH brute force attacks, securing SSH is more important than ever. In a shared hosting environment, you options are somewhat limited, but if you have a well defined user group, you can really lock down SSH such that brute-force attacks are no longer a threat. Here are a few methods you can employ to further harden your SSH installation.

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