Resources
News
rackAID Announces Strategic Partnership with ControlScan
Posted by Jeff H. on August 27, 2008
rackAID, a leading provider of managed services to small and medium-sized businesses, announced today its partnership with ControlScan, an Approved Scanning Vendor (ASV) certified by the Payment Card Industry (PCI), to help its merchants meet mandatory requirements set forth by the PCI Data Security Standard (PCI DSS) Council.
Monthly Management Clients are Happy Campers
Posted by Jeff H. on August 08, 2008
Back in May, we announce that we started using Ratepoint to assist us with collecting customer reviews. This week we conducted a survey of our client's subscribing to our monthly management services. The results are in the chart, but in general, our client's are highly satisfied with our services.
rackAID Joins MSP Partners Vendor Alliance
Posted by Jeff H. on August 04, 2008
rackAID, a leading managed service provider in the web hosting industry, announced today that it has joined MSP Partners, a vendor alliance group. Membership in MSP Partners will accelerate rackAID's product service development allowing rapidly delivery of "server management":http://www.rackaid.com/services/management/, monitoring and disaster recovery solutions clients.
rackAID Announces Managed Server Backup Solutions
Posted by Jeff H. on July 24, 2008
Managed service provider rackAID launches a server backup service. Available through a monthly subscription, the continuous data protection service provides disaster recovery solutions for Linux servers. Dedicated server owners can now have reliable, cost-effective backups to mitigate risks due to data loss.
Dedicated Server Backup Solution
Posted by Jeff H. on July 24, 2008
If you are a management client, you are probably already using our CDP server backup service. If not you should be. We've been working with the system for over a year and are switching to R1Soft's software as our default backup solution. When your system fails, you need backups. So we spent twelve months looking for a reliable solution. After a lot of testing, R1Soft's CDP was a clear winner. The effectiveness, ease of use and cost could not be beat.
DNS Cache Poisoning Exploit
Posted by Jeff H. on July 10, 2008
On Tuesday, July 9th, 2008, a exploit patch was released for all major DNS server systems. This was a major event. Nearly every DNS server is impacted by this exploit. If you are a rackAID management client, we have already rolled out the patch for your system.
