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May 8, 2008

Selecting Secure Software

I previously wrote about Secunia's PSI tool to help you keep your desktop updated. Secunia has another good use: checking up on software security history. Looking at a software's security history is a good step in any software selection process.

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May 7, 2008

PCI Compliance Project

If you are selling online, you have likely already dealt with or will soon deal with PCI DSS. If you've gone through the audits you know they can be a real pain. We are starting on a new project to test the PCI compliance of the Plesk control panel. We plan on using several different vendors during the process to get an idea of who has the best tools to get this onerous security task completed.

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May 6, 2008

Services and Tools We Use

I just thought I would share some of the tools and services we use to run rackAID. As most of our readers and clients are involved in some aspect of the hosting industry, you may find some of these tools useful or even have better ones to recommend. We welcome your feedback on what you use for various business processes.

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May 5, 2008

EeePC is a WeePC

size.jpgI have a lime green EeePC that I bought to toy around with. I was curious about this sub-$500 laptop.

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Blog Subscription Methods

We've added several feature to make it easy for you to keep up with our blog updates. We highly encourage our clients to subscribe to the company news section as postings in there may be relevant to your services.

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May 1, 2008

SoftLayer's DC Location

Though there's not been much press, SoftLayer is quietly opening a new Washington DC location. This will give them a presence in Seattle, Dallas and DC. I've not seen any announcement but you can now pre-order DC-based servers.

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April 29, 2008

Credit Card Data Still Unsafe Despite PCI

Today in the Wall Street Journal, there is an article regarding credit-card security failures. Despite passing certification for the PCI Data Security Standard, several major companies had security breaches. Though we work with small businesses, I am not surprised even large ones fall victim when relying on PCI DSS alone. In my experience, PCI DSS often misses key security issues when dealing with credit card data.

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April 28, 2008

Managed Dedicated Servers

rackAID now provides Managed Dedicated Servers. Through a partnership with Softlayer, we now provide manged dedicated systems. We layer together Softlayer's hardware with our support expertise to provide you with a one stop shop for a managed IT infrastructure.

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Bounced Email or Backscatter

Email Bounces

In the past few weeks, we have seen a sharp rise in email bounces. These bounces are for emails that the person did not send. While there are many reasons you can get a bounce, the current wave appears to be a spamming technique where spammers spoof reply-to addresses.

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April 24, 2008

Office Nearing Completion

Our new office is nearing completion. We've a few more kinks to work out but we are working from the location now. Currently, ATT is still trying to get our static IP and reverse DNS issues resolved. Until then if you see some odd IPs from ATT logging into your server, then it is likely us.

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