We have recently engaged the services of RatePoint to solicit client feedback. If you have used our services in the past 90 days, please let us know how we have done.
We've needed a way to get your feedback more easily for some time now. Fortunately, Ratepoint makes it easy. We like it so much we are working on a partnership with them so we can offer their services directly to our clients.
You can send us feedback via:
https://www.ratepoint.com/tellus/4019
After approval and verification by RatePoint, you comments are then put into our profile and testimonials page.
Check out what our clients are saying. We can tell you how great we are but it is probably more convincing if it comes from our clients.
Unlike some services, RatePoint does have some verification procedures to prevent your competitors from launching a FUD attack on you.
Ratepoint also offer some small email campaign and survey tools. We plan to use these in the future to get feedback from our clients on how to improve our services.
We are also working with RatePoint to offer their services directly to our clients. I will update you when that process if finalized.
