Availability monitoring

Simple service availability checks are performed at defined intervals. We can monitor HTTP, SMTP, DNS, email and other services.

Outage response

When combined with our management services, we respond to service alerts within minutes. Not only will you know there’s a service issue — you’re also assured that we’re working to fix it.

Performance monitoring

To address the slow performance that can lose visitors to your site, performance alerts can be sent to our staff, who also are available through our consulting services to work with you to optimize your operations.

Blacklist monitoring

Automated blacklist monitoring allows rapid resolution to email delivery issues. Early detection of blacklist issues can mitigate the impact of these spam outbreaks.

E-commerce monitoring

If your site is up but your shopping cart is down, you’re losing business. rackAID can work with you to develop complex transaction-based monitors that assure your online services are working properly.

Backup monitoring

Our backup and disaster recovery service has built-in monitoring to alert us should backup processes fail. Historical solutions, such as rsync, lack comprehensive monitoring; with our CDP service, you will know your backups are working.