Services
Monitoring
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If you want
to limit the impact of service outages or performance issues on your business -
We provide
monitoring solutions, automatic outage response, and performance monitoring services
Overview
While simple monitoring services may alert you to service interruptions, they lack the professional Linux support required to get your back server online. At rackAID, we combine server monitoring and management solutions to both detect and repair server issues. Our flexible programs allow you to design monitoring and downtime response plans to meet your needs. By working with you and your service providers, we can find and fix service issues before they critically impact your business.
Service Details
Availability monitoring
Simple service availability checks are performed at defined intervals. We can monitor HTTP, SMTP, DNS, email and other services.
Outage response
When combined with our management services, we respond to service alerts within minutes. Not only will you know there’s a service issue — you’re also assured that we’re working to fix it.
Performance monitoring
To address the slow performance that can lose visitors to your site, performance alerts can be sent to our staff, who also are available through our consulting services to work with you to optimize your operations.
Blacklist monitoring
Automated blacklist monitoring allows rapid resolution to email delivery issues. Early detection of blacklist issues can mitigate the impact of these spam outbreaks.
E-commerce monitoring
If your site is up but your shopping cart is down, you’re losing business. rackAID can work with you to develop complex transaction-based monitors that assure your online services are working properly.
Backup monitoring
Our backup and disaster recovery service has built-in monitoring to alert us should backup processes fail. Historical solutions, such as rsync, lack comprehensive monitoring; with our CDP service, you will know your backups are working.
Testimonials
"rackAID manages our Linux-based servers. Their outstanding and in-depth knowledge is impressive. They allow us to focus on customer service instead of servicing our servers."
Find Out More
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