Services
Linux Support
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If you want
somebody else to handle your IT challenges so that you can focus on your business -
We provide
error troubleshooting, performance tuning, server migration, and other Linux services.
Overview
Email problems, server crashes, and troubleshooting errors can halt your business in its tracks. To get your Linux server running again quickly, you may need top-notch server support – help that provides accurate estimates for professional results without long-term commitments. Our certified staff can deliver Linux support for Red Hat, Plesk, and cPanel/WHM as well as common hosting technologies such as Apache, MySQL, and PHP. Plus, if we cannot correct the issue, we will help you find someone who can you with your Linux support challenges.
Service Details
Server setup
We can help you configure your new server with optimal security, performance and system settings for your project. From software installation to full security audits, our server setup program allows us to customize a deployment to meet your needs.
Troubleshooting
rackAID provides troubleshooting services to assist you in fixing system problems. Our root-cause approach means we get to the source of the problem so that errors don’t resurface. We handle a wide range of web, email, network and system-related issues. We deliver the Linux support you need to keep things running smoothly.
Database support
We provide basic and advanced Linux support for common database systems. As a MySQL partner, we have access to superior backend support services for MySQL issues. Installation, security and performance optimization services are also available on a per-case basis.
Email issues
rackAID can help you configure your server to be compliant with important best-practice guidelines to improve email delivery rates. We can assist you in blacklist removal, cleaning up email service intrusions and performance issues. We support Qmail, Exim, Sendmail and Postfix mail transfer agents.
Server stability
If you are plagued by frequent server crashes, rackAID can help you end the problem. Our staff can help pinpoint the cause of the stability issues, identify possible fixes and build a server support package to keep your server running smoothly.
Performance
Keeping your IT services at peak performance is critical. We can help you identify performance bottlenecks and develop solutions to eliminate them.
Migration services
rackAID can help you move your IT operations to a new server or new provider. With our Linux support service, we help with migration planning to data migration and post-migration diagnostics.
Management services
If you want to be proactive rather than reactive, consider our server management and server backup services. These subscription-based services deliver the peace of mind that your IT support team will always be there when you need them. If you need help with your Linux solutions, then give us a call.
Testimonials
"It’s been a true pleasure working with rackAID. Most impressive has been the in-depth knowledge of the support team on any server and site-related performance issues."
Recent Blog Post
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6 Things You Should Know About CentOS Linux
Posted by Jeff H. 05/11/2012