Support Services

Server Deployment

Hosting Setup

Running a shared hosting business? Our hosting setup package is for you. Shared hosting presents challenges that single-site servers do not face. Improved resource management, service isolation and proper template setup are critical to assuring your shared hosting server functions smoothly and provisions sites correctly. Our hosting setup package provides basic security, DNS, and server deployment services as well as a collection of configuration changes we've found beneficial on shared hosting environments. Unlike many companies, we don't solely rely on automated scripts that often fail to detect differences in your server software or hardware. rackAID will examine and test each system to make sure all patches and security hardening steps are completed according to our strict standards.

When completed, your server is immediately ready to provision sites.

Shared Hosting Setup Benefits

• Timeout adjustments to reduce hung processes.
• Email adjustments to timeouts, maximum recipients and connection throttling to help with email abuse.
• Apache tuning with resource limiting to mitigate runaway scripts.
• Generalized Apache intrusion prevention rules for ModSecurity to mitigate web-based attacks.
• Shared-hosting targeted firewall that opens up most commonly used ports.
• Proper DNS server and template setup for turn-key site provisioning.
• Recommendations on how to deploy sites and manage quotas.
• Report tools to alert you to abnormal server activity.
• Increased access control for critical systems.
• Third-party module installation for domain name registration, billing and other APIs.

Key Services

Each server is unique depending on the hardware, operating system, control panel and intended use, so we customize each package to the server. If possible, we try to include all of the items below and more when securing your system. When service is complete, we will send you a report that provides additional information for each item below: