Support Services

Troubleshooting

Apache Errors

Without Apache, where would web hosting be? Apache is incredibly reliable, fast and well documented web server, but when errors strike, you need to get them resolved quickly and accurately. Downtime is costly. What if Google happened upon your site while it was returning errors? Your page could be dropped from the index. Slow response times cause users to abandon carts and look elsewhere for information. When you run a web server, you need to keep it secure, fast and error-free.

From simple 500 errors to complex rewrite rules to apache module installation, rackAID can assist you with your Apache support issues. Our edge is our experience. Apache is well documented and fixes are often simple if you know where to look. Some of rackAID's system administrators have more than a decade of experience installing, modifying and running Apache. This experience is key when critical errors arrive at critical times. From our subscription-based support services to our priority case-based support, rackAID offers a range of options to keep your Apache server running smoothly.

Key Services

rackAID provides full Apache support. Listed below are just a few of the problems our technicians resolve every day. If you don't see your specific issue listed, contact us for an evaluation. We support Apache 1.3, 2.0 and 2.2 on most Linux platforms.

Common Issues