Support Services

Troubleshooting

Database Errors

Databases increasingly form the backbone of many online operations. Popular services like CRM, CMS and discussion forums are powered typically by a database. Problems with a database can quickly impact your entire online operation. rackAID provides basic and advanced support for common database systems.

Errors with your databases should be fixed quickly. Letting errors persist can often lead to corrupted data, the need to reimport databases or, in the worst case scenario, complete data loss. rackAID provides general support for PostgreSQL and advanced support for MySQL. We can assist with installation, security and tuning of these database systems.

Key Services

MySQL Support

rackAID provides basic and advanced support for MySQL 3, 4 and 5.

Apache MySQL Errors
Access Denied Errors
Connection Errors
Database Imports
Foreign Key Errors
Grant Tables
Import Errors
InnoDB Engine
MySQL Backups
Max Connections
MySQL Drivers
MyISAM engine

MySQL Error Codes
- error 1005
- error 1045
- error 1064
- error 1067
- error 1130
- error 2002
- error 2003
- error 2013

MySQL cluster
MySQL Installation
MySQL ODBC
MySQL Replication
Mysqldump Errors
Performance Diagnostics
Password Problems
phpMyAdmin
Remote Access
Root Password
Security Issues
Startup Errors

PostgreSQL Support

rackAID provides basic support for PostgreSQL.

Apache PostgreSQL Errors
Access Denied Errors
Connection Errors
Database Imports
Import Errors
Max Connections

PostgreSQL Replication
PostgreSQL Installation
Pgdump Errors
Performance Diagnostics
Password Problems

phpPgAdmin
Remote Access
Root Password
Security Issues
Startup Errors