We were extremely pleased with rackAID. Communication was excellent. They solved our significant email blockage issues in a few days. I would highly recommend them and won’t hesitate to use them again if needed.
Security Services
Are you here to prevent a disaster or to recover from one? Our Linux security services cover both incident prevention and incident recovery. From proactive scans and server hardening to breach investigation and clean-up, our Linux security experts are here to help.
Working with us is easy!
From one-time services to ongoing support, we offer clearly defined services with flat-rate pricing. We keep you informed so you can keep your team and customers informed.
Let's Chat
If we don’t understand the problem, we cannot fix the problem. So we may have a question or few to recommend the right service.
Support Package
We recommend a support package based on our conversation. If you are ready to proceed, send us your server details and payment.
Working
We get to work on your issues. Most work starts the same or next business day. We send progress updates and questions via our online helpdesk.
Problem Fixed
Every support package has a clear goal. When we reach this goal, we send you a summary report. If you have any questions about our case, let us know; otherwise, thanks for using rackAID.