Plans & Pricing
Clearly priced services to meet your business needs.
Choose the right service to meet your goals and budget. If you don’t know what will work best, just contact us. Our team will advise you as to the best support package or plan to meet your needs.
Great job on this one! Attentive, clear and took care of the issue asap! Really appreciate it and so do my clients!Nada GlobalMarketing Agency
Since I’ve switched I no longer have to worry about hosting. My site is reliable, secure and fast. I know my site is in good hands — allowing me to focus on our users.Howard ForumsOwner
rackAID keeps our gamers happy by assuring our servers are fast, secure and reliable. With their help, we focus on publishing great games.Matt NeffFlipline Studios
We support Linux servers only. As a small team (7 system admins), we have a narrow focus to offer in-depth support. We currently support:
Our team can handle systems with or without control panels. We also support increasingly popular programs like MariaDB, Redis, Memcache, PHP-FPM, Nginx, PerconaDB and others.
If you do not see your technology listed, just ask. If we cannot help you, we will try to refer you to someone who can.
Our one-time support services are designed to fix common hosting related issues.
Our management program provides backups, monitoring, updates and security services. We are here 24/7 to handle your servers for you.
Our managed hosting combines hardware with our management to provide you one-stop shop for your hosting needs. We even help you integrate with popular third-party services.
Our IT strategy services are great if you just don’t know where to start, are trying to consolidate or need to build out a larger cluster. We can help you through assessment to deployment to management.
If you don’t see it listed, just ask. We’ve only listed our most popular support options.
We handle Red Hat, CentOS, Plesk, and cPanel server issues.
We just require root level access to your server to do our work.
Yes. We guarantee all work within our scope of control. In your estimate, we will clearly state the services we will perform. If you are dissatisfied with our work, please let us know and we correct the issue or provide a refund.
Some items are beyond our scope of control and as such we cannot guarantee specific results. We will clearly identify these areas in your estimate.
For One-Time Support, most work begins same or next business day.
We will always provide you with both a cost and time estimate before any work begins
Server management customers enjoy 24/7 access to support.
Critical issues, such as outages, are handled as quickly as possibly. Typically within 5 minutes or less.
Other issues are handled according to their priority.
We accept major credit cards, American Express, Discover, MasterCard and Visa. We also accept PayPal. We do not accept checks or wire transfers.