Since I’ve switched I no longer have to worry about hosting. My site is reliable, secure and fast. I know my site is in good hands — allowing me to focus on our users.
If your server breaks, we can fix it. If your server is slow, we can fix it. If you need a new server, we can set it up. Since 2006, rackAID’s core business is server support and management. Setup, security, or optimization, we can handle it.
Linux Server Support
Need help with updating your server? We handle Plesk, cPanel, and Linux updates.
Slow sites or services? We can help. We have basic and advanced performance optimization services.
Confidently move to a new server without the headaches With 1000’s of sites moved, we use a streamlined process to minimize migration downtime and issues.
Working with us is easy!
From one-time services to ongoing support, we offer clearly defined services with flat-rate pricing. We keep you informed so you can keep your team and customers informed.
If we don’t understand the problem, we cannot fix the problem. So we may have a question or few to recommend the right service.
We recommend a support package based on our conversation. If you are ready to proceed, send us your server details and payment.
We get to work on your issues. Most work starts the same or next business day. We send progress updates and questions via our online helpdesk.
Every support package has a clear goal. When we reach this goal, we send you a summary report. If you have any questions about our case, let us know; otherwise, thanks for using rackAID.