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Get server support when you need it.

Server Support

If your server breaks, we can fix it.  If your server is slow, we can fix it.  If you need a new server, we can set it up.   Since 2006, rackAID’s core business is server support and management.    Setup, security, or optimization, we can handle it.

Linux Server Support

Server Updates

Need help with updating your server? We handle Plesk, cPanel, and Linux updates.

Server Performance

Slow sites or services? We can help. We have basic and advanced performance optimization services.

Server Migration

Confidently move to a new server without the headaches With 1000’s of sites moved, we use a streamlined process to minimize migration downtime and issues.

cPanel Support

With over 10 years of experience, we know how to support cPanel.

Plesk Support

Get the most out of Plesk with our Plesk Support services.

Troubleshooting

Have an unexplained issue? Let us help.

Server Setup

Got a new server? Start off right with our server setup package.

Server Security

We can secure your server or help you recover from a breach.

Email Diagnostics

Have an email problem not described elsewhere?

rackAID keeps our gamers happy by assuring our servers are fast, secure and reliable. With their help, we focus on publishing great games.

Working with us is easy!

From one-time services to ongoing support, we offer clearly defined services with flat-rate pricing.  We keep you informed so you can keep your team and customers informed.

  • Let's Chat

    If we don’t understand the problem, we cannot fix the problem.  So we may have a question or few to recommend the right service.

  • Support Package

    We recommend a support package based on our conversation.  If you are ready to proceed, send us your server details and payment.

  • Working

    We get to work on your issues.  Most work starts the same or next business day.  We send progress updates and questions via our online helpdesk.

  • Problem Fixed

    Every support package has a clear goal.  When we reach this goal, we send you a summary report.   If you have any questions about our case, let us know; otherwise, thanks for using rackAID.

Ready to solve your server problem?

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