Claude, Perplexity, Gemini and me.
AI has knowledge, not experience. Here's how I use both.
Writing
Thoughts on technology, business, and the gap between them.
The Email Tax
Email is the most essential business application and the most ignored. The system someone picked at 20 users is still running at 100 — and it's costing you more than you think.
Full Circle: Why I’m Going Back to What Got Me Started
It took 25 years to come full circle. From helping healthcare organizations navigate technology in 1998, to launching rackAID above a nightclub in New Haven — this is the story of why I'm going back to where it all started.