How to divorce your tech vendor
How to divorce your tech vendor
Follow these 7 tips to protect your IT assets — and essential company data — from a service provider breakup gone bad
rackAID’s Jeff Huckaby was interviewed by Infoworld about severing ties with your service vendor. Check out what he had to say.
If you decide to separate from a vendor, avoid doing it in the heat of anger, says Jeff Huckaby, CEO of RackAid, a provider of server management services. If your service provider has just made a major mistake, wait to see how it responds before you get medieval on them. Whether the provider sincerely tries to fix the problem or merely placates you may play a major part in deciding whether to pull the plug. Even then, the decision should be well planned and deliberate.
Read More at Infoworld.com.
Jeff Huckaby · Founder, RackAID
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Written during RackAID's managed services era. The tools have changed. The thinking still holds.