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Client Diversity Keeps Server Management Exciting

Server management would be a boring job if it were not for our diverse mix of clients. Marketing firms, social networks, SaaS providers, online stores, and others all turn to our team for Linux support. This diversity keeps us on our toes. Every client has unique challenges, and we work with them to assure their IT solutions align with their business concerns. I just wanted to highlight a few of our clients and how we’ve worked together to let IT work for them.

By working closely with our clients, we help them eliminate IT issues, so they can get back to running their business. Here’s a few companies we work with and how we’ve helped them get back to doing what they do best. We provide the managed hosting, server backups or server management and they provide the rest.

Marketing Firm: MorePro

Services Provided: Managed Hosting, Linux Backups

MorePro is a long time client of rackAID. They deliver search engine optimization, conversion rate optimization and other marketing services. MorePro outsources their server management, backup and security solutions to rackAID so that they can focus on their client’s marketing needs. Search engine marketing is challenging enough without having to worry about security issues, bad networks, hacking or other problems. By using our services, MorePro can focus on their strengths while we focus on ours.

“As we focus on internet marketing, we have little time to handle server management. We best serve our clients by delivering top search engine rankings and developing marketing plans, not by managing our servers. With rackAID’s server support services, we can focus on our core business.”
Cory – MorePro

Social Media: PlurkLayouts

Services Provided: Managed Hosting, Linux Backups

PlurkLayouts came to rackAID in 2009. Site owner and entrepreneur, Olivia Bell, grew tired of battling server outages and management issues. Within a few weeks, our team migrated her operations to a managed server, complete with our server management and backup services. Since then, the site has seen few outages, which allows Oliva to focus on her creative efforts. You should check out the design work of her and her teenage sisters. It is amazing what they produce.

“rackAID server management services are great. I never worry about anything going wrong because if it ever does, rackAID runs to my rescue. They even answer all of my blond questions.”
Oliva – Plurklayouts

SaaS: PureAgent CRM

Services Provided: Server Management, Linux Backups

OnJax develops SaaS solutions for the real estate industry. After facing a difficult disaster recovery, rackAID helped OnJax develop a secure, scalable hosting platform to deliver their turn-key CRM solutions to their clients. OnJax taps rackAID server management and Linux backup solutions to keep their operations running smoothly. With the real estate marketing still suffering, the last thing an OnJax CRM user needs is downtime. By working closely with OnJax, we helped pinpoint areas for service improvement, which have reduced downtime, improved disaster recovery options, and paved the path for future growth.

“I’ve had a great experience with rackAID. They were skillfully able to traverse a very difficult dual server migration when a file system corruption wreaked havoc on our systems. Cheers to rackAID for their quick, professional advice and support. Sign me up for the long haul.”
Luke – OnJax

Gaming: NotDoppler

Services Provided: Managed Hosting, Linux Backups

NotDoppler is a rapidly growing flash game site. You know those little quirky games that aid in your effort to procrastinate. NotDoppler came to rackAID last year. They were using another hosting provider and having scalability issues. During peak hours the site was sluggish if accessible at all. After a couple of days, we realized their provider was capping their bandwidth, robbing them of precious traffic. It’s almost a year later now and the site has growing nearly 50%. Game load quickly and they hybrid dedicated + cloud infrastructure will allow the site to continue its rapid growth.

“By using rackAID’ server management services, I don’t worry about server issues. I just focus on pumping out great games.”
John – NotDoppler

Thanks!

I just want to say thanks to our clients, including those not listed here. I would need dozens of blog post just to highlight all of the various things our clients do. The diverse client base keeps our job exciting. Without the unique challenges each client brings to us, we would just be running “yum update” all of the time.

Do you have a unique business model and wonder if rackAID can help you? Give us a shout. You may be surprised to find we already have a solution that will fit your needs.

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