Claude, Perplexity, Gemini and me.
AI has knowledge, not experience. Here's how I use both.
Writing
Thoughts on technology, business, and the gap between them.
The Email Tax
Email is the most essential business application and the most ignored. The system someone picked at 20 users is still running at 100 — and it's costing you more than you think.
Legacy Software a Problem? AI Can Help.
Full rewrites are expensive, slow, and fail nearly 4 out of 5 times. But doing nothing isn't an option either. AI-assisted refactoring is making it possible to modernize legacy code in targeted steps, without betting the business on a big-bang rewrite.
When AI Does the Easy Work , Your Brain Pays
AI automates the easy tasks — and that sounds like a win. But the easy work was doing more than you thought. It was giving your brain room to recover between the hard stuff. Remove it all, and your day gets harder, not easier.
The Hard Questions Nobody’s Asking About Your Cybersecurity
Having a cybersecurity vendor isn't the same as being protected. The businesses that get hurt aren't the ones that spent too little — they're the ones who assumed someone else was asking the hard questions.
Full Circle: Why I’m Going Back to What Got Me Started
It took 25 years to come full circle. From helping healthcare organizations navigate technology in 1998, to launching rackAID above a nightclub in New Haven — this is the story of why I'm going back to where it all started.
4 Easy Tests to Quickly Identify Web Performance Issues
Most web performance problems stem from the application itself, not server issues. These four simple tests—static content, PHP page, SQL query, and application—help quickly pinpoint whether your bottleneck is server, network, database, or code-related.
MariaDB Upgrade Degrades Query Performance
A MariaDB upgrade from 10.2 to 10.4 caused a critical query to go from 8 seconds to over 30 minutes. The culprit wasn't data growth — it was a change in default optimizer switches. Here's how we diagnosed and fixed it
How to Build a List of Bad Bots Using GoAccess
Learn how to identify problematic bots attacking your server by analyzing web logs with GoAccess instead of relying on outdated bot lists. Filter out legitimate crawlers and create custom reports to protect your website's performance.
Block Bad Bots Apache: cPanel Configuration Guide
Bad bots can overload your cPanel server. Here's how to block bad bots in Apache using pre-virtual host configuration or .htaccess rules.