Follow the tips in this 2 minute video tutorial to learn how to set up Greylisting and SPF anti-spam features in Plesk 11.
Sender Policy Framework (SPF) helps prevent email spoofing by verifying the sender’s IP address against a DNS record. This helps cut down on spam, phishing and other malware attacks.
You can easily enable SPF in Plesk by checking this box which is found in the Mail Server Settings section under the Tools & Setting menu.
There are several modes in this section, but these are the two modes you will probably use.
This is suitable for testing. With this enable, your server will check but not block email based on SPF records. You can check the email headers to see the results. If the system is working properly, you can then enable blocking based on SPF validation results.
I recommend the SPF fail setting in production. This setting will reject email that fails SPF checks. An email will fail an SPF check if the sending server’s IP is not permitted in the SPF record. This is a fantastic way to protect against phishing attacks and some spam.
I don’t recommend any values for the other boxes. They represent specialized use cases and can be left blank.
Greylisting blocks spam by temporarily rejecting an email when the sending server is not known. After the initial rejection, the sending server will try sending the email again. On the second attempt, your server accepts the email. This blocks spam because many spam bots never try to resend an email after the initial rejection.
You can enable greylisting in Plesk by checking the box. This box is found in the Spam Filter Settings section under the Tools & Settings menu.
Greylisting works because many spam bots never try to send the email again. As a result, greylisting can be highly effective at blocking spam.
The drawback is that greylisting interrupts regular email delivery processes.
For example, when you request a password reset link from a site, the server often immediately sends you an email. If your server has never seen this sender, greylisting may block the email. As a result, you have to wait around for that reset email – perhaps as long as an hour or more depending on the setting of the sending server.
I suggest you leave greylisting off unless you have an exceptionally high spam burden that other tools in Plesk are not resolving. The frustration it can cause often outweighs the benefits, especially if other tools are adequately blocking spam for you.