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We manage Plesk, so you don’t have to.

Plesk Server Management

Why choose rackAID's Plesk Server Management?

Stay Focused

Plesk is a terrific tool, but trying to manage all of the features can be time-consuming.  Let us manage your Plesk server for you and allow your staff to focus on your priorities.

Boost Security

Keeping a watch on security is a full-time job.  That is why we are staffed 24/7 and use the latest tools to monitor, detect, and prevent security incidents.   Let us help you keep your Plesk server secured.

Optimize Performance

With over a decade of Plesk experience, we know how to optimize Plesk for optimal performance, security,  and reliability.  A properly optimized system means fewer support issues for you and your customers.

“Our issue was Yahoo block of the email from our server. Jeff kept great communication with us throughout the entire process. He was very helpful in helping us understand why it was happening and what we needed to do to solve the issue. Our issue was corrected in a timely manner. And, yes, I would definitely refer rackAid to a friend or colleague.”

How we work with you.

Our clients are our partners.   When you grow, we grow.   Some of our clients have been with us since 2006.  Why?   They trust us to be on their team.

Consultation

Our team works with you to understand how you use Plesk. We want to know what features you use and the ones you don’t.  This review allows us to tune Plesk to meet your specific needs.

Review

If we don’t know about it, we cannot fix it. So we begin any Plesk server management plan with a comprehensive review. We identify the strengths and weaknesses of your operations so that we can focus on continually improving your Plesk server.

Manage

We keep your Plesk server running smoothly with system monitoring, automated backups, and security checks.  If there are any issues, our team notifies you via email and immediately begins work to correct the problem.

Optimize

Our team continually improve Plesk’s performance, security, and reliability. We notify you before any service impacting changes so that you are kept in the loop but not overburdened with system notices.

Free Guide: How to Identify Application Performance Bottlenecks

Learn how to identify web application performance issues with this free guide.  We detail the process we use to keep our client’s applications, operating as fast as possible.   Identifying the right bottleneck is key to unleashing the real speed of your application.

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Plesk Server Management

Just some examples. Contact us for your solution.

  • Simple
  • ____
  • $250/mo
  • Downtime Response
  • Daily Backups
  • Software Updates
  • Health Monitoring
  • Service Monitoring
  • 24/7 Support

  • Essentials
  • ____
  • $350/mo
  • Downtime Response
  • Daily Backups
  • Software Updates
  • Health Monitoring
  • Service Monitoring
  • 24/7 Support
  • MySQL Monitoring
  • Server Optimization
  • Server Hardening
  • Enhanced Security
  • Expanded Technologies
    Integration assistance with services like Cloudflare, Sucuri and NewRelic. Also includes support for Nginx, Memcahe, Redis and other performance oriented solutions.
  • ____

  • Complete
  • ____
  • $450/mo
  • Downtime Response
  • Daily Backups
  • Software Updates
  • Health Monitoring
  • Service Monitoring
  • 24/7 Support
  • MySQL Monitoring
  • Server Optimization
  • Server Hardening
  • Enhanced Security
  • Expanded Technologies
    Integration assistance with services like Cloudflare, Sucuri and NewRelic. Also includes support for Nginx, Memcahe, Redis and other performance oriented solutions.
  • Nessus/PCI Audits
    We help you resolve PCI scans or provide Nessus Security Audits.
  • Advanced Security
    Greater focus on total security ideal for E-commerce or sites with sensitive information.
  • Performance Optmization
    We provide server level performance optimization services and assistance with implementing performance monitoring and diagnostic tools.
  • ____

What's included?

  • 24/7 Support

    We provide 24/7 support with a guaranteed one hour response time for critical, service impacting events. We back this with a 100% money-back Service Level Agreement.

  • Plesk Security Management

    Don’t let hackers keep knocking on your door.   We manage fail2ban, iptables, ModSecurity, and other tools to secure your server.  Our firewall and Apache modules limit bot scans – blocking unwanted probes into your server.

  • System Updates

    Keeping your system updated is a crucial component of successful operations. We use an automated system update solution that both maintains and monitors your OS for essential updates. No need to ask us to update your server — we keep it updated for you.

  • Plesk Server Configuration

    Our team configures Plesk for you.  You don’t have to waste time pouring through documentation to learn how to make a setting change.  We can help you identify the best extensions to meet the needs of your business.

  • 24/7 Monitoring

    24/7 monitoring of over a dozen server and site health metrics means we can quickly spot and resolve issues.   This detailed monitoring means fewer support tickets from your customers.

  • 10 Minute Response Times

    Our typical response time to a service impacting issue or critical ticket is 10′ minutes.  Frequently, we are already working on an issue before you even notice.   We provide a 1 hour response time guarantee.

  • Backup & Recovery

    We use R1soft’s CDP enterprise server or native cloud backup solutions to keep your data safe. Various data retention plans allow you to optimize your backups to meet your business needs.

  • Plesk Diagnostics

    Plesk does break, but we are here to fix it.  If you have any issues, just let us know, we get to work fixing the problem.  With more than 10 years of Plesk experience, we know how to fix problems the right way — the first time.

  • Migration Support

    Need to move servers?  We can help.   We have migrated 10,000’s of web sites over the years.   Just let us know your goals, and we can help you pick the right hosting solution and migration path.

  • Performance Optimization

    One size does not fit all.  From mass shared hosting to running just a few sites, we use different optimization profiles to keep your system running at its best.  We use our monitoring data to tune each server so that it achieves maximum performance.

Since I’ve switched I no longer have to worry about hosting. My site is reliable, secure and fast. I know my site is in good hands — allowing me to focus on our users.

Why choose rackAID?

Proven

We’ve seen it all.   The demise of Ensim the rise of the AWS.   Since 2006, we’ve been designing, deploying, and managing hosting solutions.  While technology has changed, our commitment to our customers has not.

Trusted

Some customers have been with us for over a decade.  Through multiple dedicated servers, cloud migrations, and more, these customers trust us to steer them in the right direction when it comes to IT infrastructure choices.

Reliable

When you need us – we are here.   We handle most critical issues in 10 minutes or less with a 1-hour guarantee.   We are staffed 24/7 and use automation and monitoring to keep our customer’s systems running smoothly.

Using Linux Screen

We use Screen daily.   What is Screen?  It is a Linux command-line tool designed to provide multiple screens within one SSH session.   Best of all, the system allows you to disconnect and reconnect to the same screen session.

Learn more about managing Plesk servers

Ready to get the most out of your Plesk server?

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