Using SMTP AUTH in Thunderbird

We recommend using SMTP AUTH over POP before SMTP when setting up your email client. SMTP AUTH is a more secure method and makes tracking exploits and other issues easier. In providing Linux server support, email issues are the most common issue we see. Using best practices for your email client and server can reduce email related issues. Here is a tutorial on how to setup SMTP AUTH in Thunderbird which is our recommended method for authenticating users to send email.


Transcript for Setting up SMTP AUTH

How to set up an email account in Thunderbird. This tutorial assumes you have already created your new email account in your web hosting account, typically through your hosting control panel. Now let’s learn how to set up that new email account in Thunderbird, so you will be able to send, received e-mails to, from that new e-mail account from here. Start by clicking the Tools link here. Then click Accounts Settings, the Accounts Settings window appears, scroll down, click the Add Account button, the Account Wizard opens, make sure the Email account option is selected, then click next. Enter Your Name as you would like it to appear in the, from field of outgoing emails, then enter your new email address here, click Next.

Now you have to enter your Incoming Server POP setting, which would have been provided to you in your welcome email. Typically, the Incoming server POP setting is simply, where ‘’ is to be replaced with your own domain name. Choose POP3 for the incoming mail server setting. Now enter your Incoming Server POP setting here. Then click next. Now enter the email username as provided to you by your hosting provider. This maybe the entire email address [email protected] or just the username prefix John. Enter your username again here your outgoing username is typically the same as your incoming username, unless you are using a different SMTP server, click Next. Enter a Name for this new account. Then click next. Click Finish to complete the wizard.

We are all most finished, but first let’s go finish configuring our SMTP outgoing mail server. Scroll up, Click the Outgoing Server SMTP link here, click the Default SMTP server here, then click Edit. Enter your Outgoing SMTP server setting in this box here, it should have been provided to you in your welcome email. Make sure the SMTP Authentication box is checked, SMTP authentication means that Thunderbird will login to your mail server even when sending emails not just receiving, ensuring that you are the only one that can send emails from your account. Most SMTP servers use the same username and password as the incoming POP3 servers.

Click Okay when finished. That’s it. We’ve successfully setup an email account and can now start sending and receiving emails to and from that account, from Thunderbird. Scroll down, Click Okay. This is the end of the tutorial you now know how to setup and email account in Thunderbird, remember that you also have to create that email address in your hosting account before it will work. Thank you for watching our tutorial. Be sure to let us know if you have any questions.

Help Setting up SMTP AUTH

If you cannot get this to work, please confirm your password is correct or even reset your password. Even with SMTP AUTH, some ISPs may block port 25 resulting in you being unable to send email.