One-Time Server Support
We fix most server issues in one business day or less.
Just a selection of our most popular one-time support services. If you don’t see what you are looking for just ask. We support a wide range of common server support problems. These packages are ideal if you just need a problem fixed quickly and reliably and are not looking for ongoing support.
Extremely helpful, knowledgeable, able to achieve results fast and reliably.JurandOur Kids Media
Not only did they do a comprehensive review of our webserver, they found and fixed problems outside of the contract scope which we are very grateful for.MichelleBluewater Yachts
Just send in a support request or call. We will evaluate your case and determine the most effective support plan for your issues. Once we have enough information, we will send you an overview of what we we can do and a written estimate.
For every job, we will send you a written estimate and scope of work. Once you approve the job, most work is schedule in one business day.
Once we have an approved estimate and server access information, we will schedule your job. Most work begins same or next business day.
Once we complete the items outlined in your scope of work, we consider the job complete. We will send you a summary of the work done and make recommendations for any additional services that may be needed. If you did not prepay for your services, payment will be due at this time.
We provide a seven day follow-up period for our work. If the same issue recurs within this period, we may review the case again at no charge.